How to Deal with an Insurance Denial

Shared decision-making and a trusted physician-patient relationship are cornerstones of patient-centered care. Sometimes, however, health insurers can disrupt care by delaying or denying access to physician-prescribed medications.

Patients can appeal their insurance company’s denial. They also have options when those appeals don’t resolve the problem.

Every state oversees health plans and can act as a liaison between insurance companies and the people they serve. If you have been denied access to treatment, you can file a complaint.

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